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Frequently Asked Questions

Here you will find answers to our customers´ most frequently asked questions. If you do not find the answer to your question, do not hesitate to contact us!

How do you reduce the risk of COVID-19 infection?

At the time of the coronavirus COVID-19 outbreak, we reduced the maximum number of visitors from four to two. We have strengthened the ventilation of the cabin with a powerful fan, we disinfect the cockpit of the aircraft after each flight and last but not the least - wearing a face mask is a must for all visitors.

Do I have to wear a face mask during the flight?

Yes, wearing a face mask is mandatory for both visitors and the instructor.

Do I have to wear gloves during the flight?

We disinfect the cockpit after each flight. Gloves are not mandatory. However, piloting in gloves is not a problem.

What should I take with me?

You should bring a face mask and for your own convenience, we recommend to bring your own indoor shoes. As we keep our cockpit clean, you can use our slippers if you do not bring your own indoor shoes.

Can I be accompanied by anybody during the flight?

Yes. You can take one family member or a friend who will be watching you during the flight. Shared experience is even recommended. You can also share your flight time with your friend.

Do I always have to book my visit in advance?

Yes, use phone call to book your visit. Current contact information here.

How can I buy a flight?

You can buy a flight in our e-shop or directly on site. Simulator flight voucher can either be printed or sent to your delivery address within 24 hours after payment.

What does our place look like?

Photos can be found here.  More videos can be found in media section

Is the simulator moving during the flight?

Our simulator doesn´t move. Due to the size of the screen and quality of projectors you will have a guaranteed feeling of motion. After your flight you can check the cockpit to convince yourself that it really did not move.

How closely does the simulator resembles control of a real airliner?

Our simulator is a real airliner. It is created from a real plane!

Do the vouchers have limited validity period?

Yes, the vouchers are valid for 6 months from the date of purchase.

What is the minimum age?

The recommended minimum age is 10. Younger children will not keep their attention throughout the entire flight and can disturb and spoil the pilot´s experience.

Are there any restrictions on entering the simulator?

Yes. People with musculoskeletal disorder and people over 286 pounds cannot fly the simulator.

How much time do I have for the flight itself?

We only charge the time spent in the cabin. Briefing, which usually takes 15 minutes is not charged to you.

What should I take with me?

As we keep our cockpit clean, you can use our slippers. For your own convenience, we recommend to bring your own indoor shoes.

Do I have to know anything about flying?

You get all the necessary information here. To enhance your experience, we recommend that you study all instructional videos before your visit.

Can I use your VIP Lounge?

VIP Lounge with service is available for prearranged events such as teambuilding, birthday party, Christmas party, etc.